Khan Mobile

📜 Terms & Conditions
JJ70 Group Sdn Bhd
By using our website or purchasing from us, you agree to the following:

  • All products are subject to availability and accurate descriptions.
  • Prices may change without prior notice.
  • Orders are confirmed only after full payment.
  • Most gadgets come with a manufacturer’s warranty (6–12 months).
  • We are not liable for losses or damages from product misuse.
  • Malaysian law governs all transactions.

 

💳 Refund & Cancellation Policy

  • Cancellations allowed within 24 hours if not yet shipped.
  • Refunds are only for damaged, defective, or wrong items received.
  • Request refunds within 7 days of delivery.
  • Items must be returned in original packaging with all accessories.
  • No refunds for: used items, earphones (opened), or sale items.
  • Refunds processed in 7–14 working days via original payment method.
  • Return shipping is covered only for defective or wrong items.

 

🚚 Shipping Policy

  • We ship within Malaysia and selected international locations.
  • Processing time: 1–2 working days after payment.

         Delivery:

      • West Malaysia: 2–4 days
      • East Malaysia: 5–8 days
      • International: 7–21 days

  • Tracking number provided after dispatch.
  • Report any lost/damaged parcels within 48 hours of receipt.

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