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📜 Terms & Conditions
JJ70 Group Sdn Bhd
By using our website or purchasing from us, you agree to the following:
- All products are subject to availability and accurate descriptions.
- Prices may change without prior notice.
- Orders are confirmed only after full payment.
- Most gadgets come with a manufacturer’s warranty (6–12 months).
- We are not liable for losses or damages from product misuse.
- Malaysian law governs all transactions.
💳 Refund & Cancellation Policy
- Cancellations allowed within 24 hours if not yet shipped.
- Refunds are only for damaged, defective, or wrong items received.
- Request refunds within 7 days of delivery.
- Items must be returned in original packaging with all accessories.
- No refunds for: used items, earphones (opened), or sale items.
- Refunds processed in 7–14 working days via original payment method.
- Return shipping is covered only for defective or wrong items.
🚚 Shipping Policy
- We ship within Malaysia and selected international locations.
- Processing time: 1–2 working days after payment.
Delivery:
- West Malaysia: 2–4 days
- East Malaysia: 5–8 days
- International: 7–21 days
- Tracking number provided after dispatch.
- Report any lost/damaged parcels within 48 hours of receipt.
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